G Suite Agreement: Subprocessors
If you have a G Suite Agreement, the Subprocessors are as follows:
Third Parties
Google and its affiliates engage the following third party entities to assist them in connection with the Services as specified below:
Customer Support
These Third Party Subprocessors provide customer and technical support, which may include phone and email support, response, diagnosis and resolution services, incident tracking and responding to customer queries:
| Entity Name | Corporate Location |
| Cognizant Technology Solutions US Corp. | United States of America |
| EPAM Systems Inc. | United States of America |
| Fujitsu Communications Services Limited. | Japan |
| Sellbytel Group GmbH | Germany |
| Sellbytel Services Malaysia Sdn. Bhd | Malaysia |
| Sutherland Global Services Inc. | United States of America |
| Sutherland Bulgaria EOOD | Bulgaria |
| Telus International (U.S.) Corp | United States of America |
| Telus International (CDA) Inc. | Canada |
| VoxPro Limited | Ireland |
Other Services
Google and its affiliates may engage third party entities to provide other services such as SMS aggregation, facilities management, maintenance and security services from time to time.
Google Group Subprocessors
Google has engaged and authorized the Google group entities below for one or more of the following activities, which may involve the processing of Customer Personal Data:
- providing service support and IT-facility management (monitoring and supporting data centers and maintaining equipment);
- providing software engineering, software maintenance, systems maintenance, including managing the availability, latency, scalability and efficiency of Google services; and
- providing customer outreach and support.
The scope of the authorized activities of a particular entity may be further limited and conditioned in each instance as determined by Google and consistent with the Data Processing Amendment.
In the table below, entities operating principal software engineering centers are indicated in bold and entities that engage personnel that provide service support and IT-facility management are marked with an (*).
- BOLD = principal software engineering centers
- (*) = IT Facility management
| Entity Name | Corporate Location |
| Google Argentina S.R.L. | Argentina |
| Google Australia Pty Ltd.* | Australia |
|
Google Belgium NV Crystal Computing SPRL* |
Belgium |
|
Google Brasil Internet LTDA* Google Cloud Brasil Computação e Serviços de Dados Ltda |
Brazil |
| Google Canada Corporation | Canada |
|
Google Chile Limitada Inversiones y Servicios Dataluna Limitada* |
Chile |
| Tuike Finland Oy* | Finland |
| Google France SARL | France |
| Google Germany GmbH* | Germany |
| Google Ltd. Hong Kong* | Hong Kong |
| Google India Pvt. Ltd. | India |
| Google Ireland Ltd.* | Ireland |
| Google Italy S.r.l. | Italy |
| Google Israel Ltd. | Israel |
|
Google Japan G.K. Google Cloud Japan G.K. |
Japan |
| Google Korea, LLC | Korea |
| Google Netherlands B.V.* | Netherlands |
| Google New Zealand Ltd. | New Zealand |
| Google Poland SP.z.o.o. | Poland |
| Google Asia Pacific Pte Ltd.* | Singapore |
| Google Spain, S.L. | Spain |
| Google Sweden AB | Sweden |
| Google Switzerland GmbH.* | Switzerland |
| Google Taiwan Limited* | Taiwan |
| Google UK Ltd. | United Kingdom |
| Google LLC* | United States of America |
Hire Agreement: Subprocessors
If you have a Hire Agreement, the Subprocessors include:
- the Subprocessors relevant for the G Suite Agreement (see above on this page);
- the Subprocessors listed at https://cloud.google.com/terms/subprocessors. References to Google Cloud Platform License Agreement at https://cloud.google.com/terms/subprocessors shall mean the Hire Agreement for the purposes of this page only; and
- additional Third Party Subprocessors to assist with the provision of the Services as specified below.
| Entity Name | Corporate Location |
| Mailgun Technologies, Inc. | United States of America |
Cloud Identity Agreement: Subprocessors
If you have a Cloud Identity Agreement, the Subprocessors are the same Subprocessors as listed for the G Suite Agreement (see above on this page).
Last updated: July 2018